Staff handbook

Here are few examples on what could be included in a staff handbook. The whole team of staff should be aware of these. If relevant these could be attached to contract of employment. Staff should be required to ‘sign off’ to confirm that they have received, read and understood the contents of the document.

  • Welcome and introduction
  • Background information on organisation
  • Representing the organisation
  • Code of conduct
  • Personal appearance/uniforms
  • Smoking and smoking breaks
  • Timekeeping and recording of time worked
  • Payment of salary, expenses etc.
  • Pensions
  • Detailed information about all types of applicable leave
  • Training and development
  • Support, supervisions, and appraisals
  • Health and safety
  • Information and communications technology (email, internet, mobile phones etc.)
  • Disciplinary/dismissals and grievance procedures
  • Personnel files
  • Confidentiality
  • Administration procedures and record keeping requirements
  • Complaints
  • Copies of all organisations policies and procedures
  • Bullying and harassment policy
  • Conflict resolution policy
  • Maternity, adoptive, parental leave
  • Lieu time and overtime
  • Resignation
  • Force majeure Leave

References

Willoughby, M. “ A Practical Guide to Developing Childcare Policies”. Barnardos, 2008.

Willoughby, M. “ A Practical Guide to Developing Childcare Policies”. Barnardos, 2010.

Area Development Management Ltd. “A Guide to Developing policies & Procedures in a childcare setting” 2003.